IQONIC's AI analysis solves it on both sides – with one consistent customer experience, wherever your customer happens to be.

Online or in-store, the problem is the same: customers don't get the guidance they need to buy.

In-store, your team can't be everywhere.

Staff are busy, queues are long, and most customers walk past your shelves without a word of guidance. They don't get advised at all.

IQONIC's AI analysis works on a tablet, terminal or via QR code, directly at the point of sale. Every customer gets a personalized consultation, whether or not your team has a free minute. No extra hires, no extra training – but still expert-level guidance, available the moment a customer wants it.

Online, customers browse alone. Most leave without buying.

There's no one to ask or recommend anything. Customers either buy what they already know or leave without buying anything at all.

IQONIC's AI analysis replaces the guesswork with a personalized product match – embedded directly in your shop. A few seconds, one photo, and the customer gets exactly what fits their skin or hair. No more endless scrolling.

Let the analysis becomes your chatbot's first move

Don’t increase the number of customer conversations – increase their quality! Our analysis also works inside a chatbot – with one key difference to a typical bot conversation. The conversation isn't open-ended anymore. It has a clear next step, and the customer gets an actual answer instead of another question.

A customer asks "what products fit my skin?" Instead of routing them through generic questions, the chatbot offers the analysis directly: "Take your skin analysis – get your results right here in the chat."

One technology for every touchpoint your customers use.

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